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USB Solutions >> USB over Network >> Random BSOD since installing 3.3.10
(Message started by: swoolhead on Apr 18th, 2008, 5:51am)

Title: Random BSOD since installing 3.3.10
Post by swoolhead on Apr 18th, 2008, 5:51am

This is Vista x64 Enterprise, I'm sharing 5 USB dongles.  vmWare Workstation is also installed on this machine (hcmon.sys is vmware's USB monitor).

Not sure on which is at fault, could you comment?

Thanks,

Stephen.

0: kd> !analyze -v
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*                        Bugcheck Analysis                                    *
*                                                                             *
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SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80001abc502, Address of the exception record for the exception that caused the bugcheck
Arg3: fffffa6006088b00, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------

*** ERROR: Module load completed but symbols could not be loaded for hcmon.sys
*** ERROR: Module load completed but symbols could not be loaded for ftusbload.sys
Page 7d0e0 not present in the dump file. Type ".hh dbgerr004" for details

PEB is paged out (Peb.Ldr = 00000000`7efdf018).  Type ".hh dbgerr001" for details

PEB is paged out (Peb.Ldr = 00000000`7efdf018).  Type ".hh dbgerr001" for details

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
nt!wcsncpy+e
fffff800`01abc502 0fb702          movzx   eax,word ptr [rdx]

CONTEXT:  fffffa6006088b00 -- (.cxr 0xfffffa6006088b00)
rax=fffffa80077d5440 rbx=fffffa6006089530 rcx=fffffa6006089530
rdx=0000000000000000 rsi=fffffa8007847b00 rdi=fffffa800475892b
rip=fffff80001abc502 rsp=fffffa6006089360 rbp=0000000000000000
r8=0000000000000016  r9=00000000ffffffff r10=0000000000000000
r11=fffffa60060892c0 r12=0000000000000013 r13=ffffffffc0000120
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
nt!wcsncpy+0xe:
fffff800`01abc502 0fb702          movzx   eax,word ptr [rdx] ds:002b:00000000`00000000=????
Resetting default scope

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  ftusbsrv.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffffa6006c96862 to fffff80001abc502

STACK_TEXT:  
fffffa60`06089360 fffffa60`06c96862 : fffffa60`06089400 fffffa60`060893f0 00000000`00000100 fffffa60`06c9bcd0 : nt!wcsncpy+0xe
fffffa60`06089390 fffff800`01a74705 : 00000000`00000000 fffffa80`04758780 fffffa80`05bec5f0 fffffa80`0719ca30 : hcmon+0x1862
fffffa60`060895a0 fffffa60`0357e0aa : fffffa80`0664bab0 fffffa80`077f7300 fffffa80`04aeaae0 fffff800`01a831f6 : nt!IopfCompleteRequest+0x315
fffffa60`06089660 fffffa60`0357b8ab : fffffa80`0664bc00 fffffa80`0664bab0 fffffa80`071f8060 fffffa80`04aeaac0 : ftusbload+0x50aa
fffffa60`060896a0 fffff800`01cef53e : fffffa80`0786bbb0 00000000`00000000 00000000`00000001 fffff880`0a1dd030 : ftusbload+0x28ab
fffffa60`060896e0 fffff800`01a79e93 : 00000000`00000000 fffffa80`0786bbb0 fffffa80`0786bb80 fffffa80`6e657645 : nt!IopDeleteFile+0x17e
fffffa60`06089770 fffff800`01cf0c5e : fffff880`08d196b0 fffffa80`00000001 fffffa60`06089930 00000000`00000000 : nt!ObfDereferenceObject+0x103
fffffa60`06089800 fffff800`01cd1d64 : fffff880`08d01880 00000000`00000000 fffffa80`071f8060 00000000`000001ac : nt!ObpCloseHandleTableEntry+0xce
fffffa60`060898a0 fffff800`01cd1de7 : 00000000`00000004 fffff800`01cc7242 fffffa80`077f73f0 00000000`00000001 : nt!ObpCloseHandleProcedure+0x30
fffffa60`060898e0 fffff800`01cd1ab5 : fffff880`08d48601 fffff800`01caa440 fffffa80`077f73f0 fffff880`08d01880 : nt!ExSweepHandleTable+0x73
fffffa60`06089910 fffff800`01d1a80c : fffff880`08d48670 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ObKillProcess+0x61
fffffa60`06089950 fffff800`01caa45d : fffffa60`00000000 fffff800`01a9c501 00000000`7ef7d000 00000000`78457350 : nt!PspExitThread+0x4b8
fffffa60`06089a10 fffff800`01a9c54b : fffffa60`06089ad8 00000000`00000000 fffffa80`049c9080 00000000`00000000 : nt!PsExitSpecialApc+0x1d
fffffa60`06089a40 fffff800`01aa0215 : fffffa60`06089ca0 fffffa60`06089ae0 fffff800`01cab680 00000000`00000001 : nt!KiDeliverApc+0x3bb
fffffa60`06089ae0 fffff800`01a71edd : fffffa80`071f8060 00000000`040cfb14 fffffa60`06089bf8 fffffa80`07869bf0 : nt!KiInitiateUserApc+0x75
fffffa60`06089c20 00000000`759d3d09 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0xa2
00000000`03fcf118 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x759d3d09


FOLLOWUP_IP:
hcmon+1862
fffffa60`06c96862 488b442458      mov     rax,qword ptr [rsp+58h]

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  hcmon+1862

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hcmon

IMAGE_NAME:  hcmon.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  47ccb77b

STACK_COMMAND:  .cxr 0xfffffa6006088b00 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_hcmon+1862

BUCKET_ID:  X64_0x3B_hcmon+1862

Followup: MachineOwner

Title: Re: Random BSOD since installing 3.3.10
Post by Andrew on Apr 18th, 2008, 7:31am
Hello,

Thanks for info.

At the first look, the issue is related to hcmon.
There are a lot of issues with that:
http://www.google.co.uk/search?q=hcmon.sys+BSOD

Thanks!