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Before requesting customer support, please check out the online resources for the program you are using. You can find answers to most of your questions in Help, Knowledge Base, Forum. Also, we strongly recommend you to download the latest version of the software.
Network Serial Port Kit
Technical support is available during European Business Time via email and live chat. We make every attempt to respond within several hours but a lot of our customers are pleased to find out that we are responding within a few minutes.